Job Description
Join our award-winning luxury hotel in the heart of Raleigh! We're urgently seeking passionate Hotel Managers to lead our exceptional guest experience. As a key leader, you'll drive operational excellence while fostering a culture of hospitality excellence. Enjoy competitive benefits, career growth opportunities, and work in a dynamic environment where your skills truly shine. Apply now to become part of our renowned team!
Responsibilities
- Oversee daily hotel operations ensuring seamless guest experiences
- Manage staff scheduling, training, and performance evaluations
- Optimize revenue streams through strategic pricing and promotions
- Implement and maintain quality standards across all departments
- Resolve guest inquiries and complaints with exceptional service
- Collaborate with cross-functional teams to achieve business goals
- Monitor and maintain budgetary controls and financial performance
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years progressive hotel management experience
- Proven track record in revenue management and P&L oversight
- Strong leadership and team development capabilities
- Exceptional communication and conflict resolution skills
- Knowledge of hotel management systems (Opera, etc.)
- Valid North Carolina hospitality certification
- Ability to work flexible shifts including nights/weekends