Job Description
Join the dynamic team at Grand Plaza Hotel Las Vegas as our next Front Desk Agent. We are seeking enthusiastic individuals who are ready to start their career in the hospitality industry with no experience required.
As the face of our hotel, you will create a welcoming atmosphere for our guests, ensuring their stay is comfortable and memorable. We pride ourselves on providing world-class service and offer a supportive environment for growth.
Why Apply?
- Zero Experience Needed: We provide full training.
- Competitive Pay: Earn between $16.00 and $20.00 per hour.
- Great Benefits: Employee discounts, free meals, and health insurance options.
- Flexible Schedules: Great for students or those looking for full-time work.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a positive first impression.
- Check guests in and out efficiently using hotel management software.
- Answer phone calls and respond to emails promptly and professionally.
- Handle guest inquiries regarding local attractions, directions, and hotel services.
- Process payments accurately and resolve any billing discrepancies.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with special requests to enhance the guest experience.
Qualifications
- High school diploma or GED equivalent.
- Must be at least 18 years of age.
- Strong verbal communication skills with a friendly demeanor.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to stand for extended periods and lift up to 20 lbs.
- Must be a local resident of Las Vegas or willing to relocate immediately.
- Ability to work flexible hours, including weekends and holidays.