Job Description
We are seeking a friendly and professional Front Desk Agent to join our dynamic team in beautiful Long Beach, CA. If you are looking for a stable career with opportunities for growth and do not have prior experience, we want to hear from you! We provide comprehensive training to help you succeed.
As the face of our organization, you will play a crucial role in creating a welcoming environment for our guests, residents, and clients. We pride ourselves on exceptional service and are looking for individuals who share our passion for excellence.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr)
- No prior experience required – we train you!
- Supportive and team-oriented work culture.
- Convenient location in Long Beach.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all visitors, clients, and employees entering the facility.
- Reception Management: Answer incoming calls professionally, route messages accurately, and manage the front desk reception area.
- Security & Access: Monitor security systems and manage access control for authorized personnel.
- Administrative Support: Sort and distribute mail, handle package deliveries, and perform basic data entry.
- Facility Coordination: Assist in coordinating maintenance requests and vendor visits to ensure the lobby remains pristine.
- Guest Services: Provide directions and information to guests to ensure a positive experience.
- Event Support: Assist in setting up meeting rooms and providing light support during corporate events.
Qualifications
- Attitude is Key: Must have a positive, outgoing, and professional demeanor.
- Communication: Excellent verbal and written communication skills with the ability to interact with people from all backgrounds.
- Reliability: Punctual, dependable, and able to work a flexible schedule including weekends and holidays.
- Appearance: Maintain a neat, professional, and hygienic appearance at all times.
- Technology: Basic computer literacy (ability to navigate Windows, check emails, and use standard office software).
- Age: Must be at least 18 years of age.
- Problem Solving: Ability to handle minor issues calmly and escalate complex matters to management.