Job Description
Are you looking for an exciting entry-level opportunity in the hospitality industry? We are currently seeking a friendly and reliable Front Desk Agent to join our dynamic team in the heart of Long Beach, California.
We are a premier hotel management company committed to providing exceptional guest experiences. We are proud to offer no experience required positions, as we believe great service starts with great people. If you have a positive attitude and a passion for helping others, we want to hear from you!
Why Join Us?
- Competitive pay ranging from $18.00 to $22.00 per hour.
- Comprehensive training program for new hires.
- Flexible scheduling options to work around your life.
- A supportive and inclusive work environment.
Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Handle check-in and check-out procedures efficiently using our property management system.
- Answer incoming calls and manage the switchboard with a polite, helpful tone.
- Process payments, including cash and credit cards, ensuring accuracy.
- Assist guests with inquiries regarding local attractions, dining, and transportation.
- Maintain a clean and organized front desk area and lobby.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED equivalent is required.
- Must be at least 18 years of age.
- Excellent verbal communication skills and a friendly demeanor.
- Ability to work flexible shifts, including weekends, holidays, and evenings.
- No prior experience is necessary; on-the-job training provided.
- Basic computer literacy is a plus but not mandatory.
- Strong attention to detail and problem-solving abilities.