Job Description
Welcome to The Grand Harbor Hotel, where luxury meets comfort. We are currently seeking enthusiastic and dedicated individuals to join our dynamic team as Hotel Staff. If you are looking for an exciting career in the hospitality industry with no experience required, this is the perfect opportunity for you to start your journey.
We pride ourselves on providing exceptional guest experiences, and we are looking for friendly, reliable, and service-oriented people to help us maintain our high standards. Whether you are interested in front desk operations, housekeeping, or guest services, we offer comprehensive training and a supportive work environment.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Assist with check-in and check-out processes, including managing reservations and payments.
- Respond to guest inquiries, requests, and complaints promptly and professionally.
- Maintain cleanliness and organization in public areas, guest rooms, and lobbies.
- Collaborate with the housekeeping and maintenance teams to ensure all facilities are in perfect condition.
- Handle cash transactions accurately and balance daily reports.
- Support special events and functions as required.
Qualifications
- High school diploma or equivalent (GED) is preferred but not mandatory.
- No prior experience required; we provide on-the-job training.
- Strong customer service skills and a friendly, outgoing personality.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Basic computer literacy and familiarity with POS systems.
- Excellent communication skills in English (bilingual is a plus).
- Ability to stand for extended periods and lift light objects.