Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Pacific Hotels! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, benefits, and opportunities for advancement in Seattle's vibrant downtown.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Utilize hotel management systems (training provided)
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Attention to detail and organizational skills
- Team player with customer service passion