Job Description
Welcome to the heart of Miami Beach!
We are seeking a Front Desk Agent to join our award-winning team. If you have a positive attitude and a passion for hospitality, we want to meet you.
Why Choose Us?
Don't let a lack of experience hold you back. We value personality and drive over resumes. Come build your career with us.
We are seeking a Front Desk Agent to join our award-winning team. If you have a positive attitude and a passion for hospitality, we want to meet you.
Why Choose Us?
- Comprehensive training for those with no prior experience.
- Competitive hourly wage plus performance bonuses.
- Discounted stays for employees and their families.
- Modern, collaborative work environment.
Don't let a lack of experience hold you back. We value personality and drive over resumes. Come build your career with us.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a premium first and last impression.
- Manage the front desk operations, including check-ins, check-outs, and reservations.
- Answer incoming phone calls and emails professionally and promptly.
- Assist guests with local recommendations, directions, and concierge services.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Process payments accurately and handle guest inquiries and complaints with grace.
Qualifications
- No prior experience required—willingness to learn is essential.
- Strong verbal communication skills and a friendly, approachable demeanor.
- Basic computer literacy (typing, navigating web browsers, and email).
- Ability to stand for extended periods and lift light objects (up to 20 lbs).
- Flexibility to work evenings, weekends, and holidays.
- Valid driver’s license is a plus.