Job Description
Are you a people person looking to start your career in the hospitality industry? Horizon Hospitality Group is seeking a friendly and organized Front Desk Agent to join our team in Milwaukee, WI. We are looking for individuals with a positive attitude and a willingness to learn—no prior experience is necessary!
In this role, you will be the face of our company, ensuring every visitor feels welcome and valued. We offer comprehensive training, competitive pay, and a supportive work environment perfect for recent graduates or those looking for a fresh start.
Responsibilities
- Welcoming and greeting guests and visitors in a professional and friendly manner.
- Answering and directing incoming phone calls and emails efficiently.
- Managing the front desk area, including organization of mail and reception supplies.
- Assisting with basic administrative tasks, data entry, and scheduling.
- Providing information to guests regarding services and local area attractions.
- Ensuring the reception area is clean, tidy, and presentable at all times.
Qualifications
- High school diploma or equivalent required.
- Strong verbal communication and interpersonal skills.
- Friendly demeanor with a customer-focused attitude.
- Basic computer literacy and proficiency with MS Office software.
- Ability to stand for extended periods and work in a fast-paced environment.
- Reliable transportation and a positive work ethic.