Job Description
Join the Leading Team in Milwaukee!
We are seeking friendly, outgoing individuals to join our Front Desk team. No prior experience is necessary; we provide on-the-job training for the right candidate.
About the Role:
As a Front Desk Agent, you are the face of our brand. You will be responsible for creating a welcoming atmosphere for our guests, managing reservations, and ensuring smooth operations at the front of the house.
Why You Will Love Working With Us:
- Zero Experience Needed: We train you from day one.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Benefits Package: Medical, dental, and vision insurance available.
- Employee Discounts: Enjoy exclusive rates at our properties and local partners.
- Career Growth: Clear pathways to management roles.
Don't miss this opportunity to start a rewarding career in customer service in the heart of Wisconsin.
Responsibilities
- Greet and welcome guests upon arrival with a warm, professional demeanor.
- Check guests in and out efficiently using our Property Management System (PMS).
- Answer incoming calls and emails promptly to respond to inquiries and make reservations.
- Maintain the cleanliness and organization of the front desk area, lobby, and common spaces.
- Handle cash transactions, process credit card payments, and balance daily reports accurately.
- Assist guests with local recommendations, directions, and special requests.
- Collaborate with housekeeping and maintenance staff to ensure a seamless guest experience.
Qualifications
- Must be at least 18 years of age.
- Excellent communication and interpersonal skills.
- Basic computer literacy and ability to learn new software quickly.
- Ability to stand for long periods and work in a fast-paced environment.
- Flexible availability, including weekends and holidays.
- Reliable transportation to work.