Job Description
Join our award-winning team at Grand Plaza Hotel, where exceptional service meets luxury hospitality. We're seeking passionate weekend hotel staff to create unforgettable guest experiences in the heart of San Jose. Enjoy competitive pay, flexible scheduling, and a dynamic work environment. Perfect for students, second-job seekers, and hospitality professionals seeking weekend opportunities.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet positions
- Manage check-in/check-out processes with accuracy and efficiency
- Coordinate housekeeping and maintenance requests
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain financial transaction records
- Collaborate with cross-functional teams for seamless operations
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays consistently
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Valid California driver's license (for valet positions)
- Ability to stand for extended periods and lift 25 lbs