Job Description
Welcome to Apex Hospitality Group, where we are dedicated to providing exceptional service to our guests and exceptional opportunities to our employees. We are currently seeking a highly motivated Front Desk Agent to join our bustling team in New York City.
This is an Immediate Hire position, perfect for candidates looking to enter the hospitality industry without prior experience. We believe that a great attitude and a willingness to learn are more valuable than years on a resume. We provide comprehensive on-the-job training to help you succeed.
Why You'll Love Working Here:
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Immediate Start: Begin your career as soon as this week.
- Supportive Environment: Work with a team that values mentorship and growth.
- Perks: Employee discounts and health benefits for full-time staff.
If you are a friendly, outgoing individual ready to make a great first impression, apply today!
Responsibilities
- Greet guests warmly upon arrival, ensuring a premium and welcoming atmosphere from the moment they step through the door.
- Manage the front desk operations efficiently, including check-ins, check-outs, and key card distribution.
- Answer and direct phone calls promptly to ensure seamless internal and external communication.
- Process payments accurately and handle guest inquiries regarding local attractions, dining, and amenities.
- Assist with mail handling, package deliveries, and general administrative tasks to keep operations running smoothly.
- Maintain a clean, organized, and professional lobby area at all times.
- Collaborate with housekeeping and maintenance teams to resolve guest requests quickly and effectively.
Qualifications
- Must be at least 18 years of age.
- Excellent verbal communication and interpersonal skills.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- Ability to work flexible schedules, including weekends, nights, and holidays.
- Professional appearance and a positive, customer-focused attitude.
- Ability to stand for extended periods and lift light packages.