Job Description
Launch Your Hospitality Career with Us
Welcome to the heart of Orlando! At Horizon Hospitality Group, we believe that great service starts with a welcoming smile. We are currently looking for a Front Desk Agent to join our dynamic team. This is an excellent opportunity for entry-level candidates to gain valuable experience in the travel and tourism industry.
We offer comprehensive on-the-job training and a supportive environment where your growth is our priority. If you are a people-person with a positive attitude, we want to meet you.
Responsibilities
- Guest Relations: Greet all guests warmly upon arrival and ensure a smooth check-in and check-out experience.
- Communication: Handle incoming phone calls, emails, and face-to-face inquiries professionally and efficiently.
- Operations: Process payments accurately and maintain the front desk area in pristine condition.
- Information: Provide guests with accurate information regarding local attractions, amenities, and hotel services.
- Support: Assist with administrative tasks and coordinate with housekeeping and maintenance teams as needed.
Qualifications
- No Experience Required: We welcome applicants with zero hospitality experience; training will be provided.
- Communication Skills: Excellent verbal and written communication abilities in English.
- Professionalism: A polished appearance and a friendly, outgoing demeanor.
- Computer Literacy: Basic comfort with computers and POS systems.
- Availability: Ability to work flexible shifts, including weekends, nights, and holidays.