Job Description
Are you a people person looking to kickstart your career in the hospitality industry? Horizon Hospitality Group is seeking a friendly and organized Front Desk Agent to join our dynamic team in Los Angeles. We value personality, reliability, and a willingness to learn, making this the perfect opportunity for those with no prior experience who are ready to grow.
In this role, you will be the first point of contact for our guests, ensuring a welcoming and professional experience from the moment they arrive. We offer competitive pay, flexible scheduling, and a supportive environment that encourages professional development.
Why Join Us?
- Competitive hourly rate ($17 - $22/hr)
- Flexible part-time hours to fit your schedule
- Comprehensive training program for new hires
- Opportunities for career advancement within the company
Ready to make a great first impression? Apply today!
Responsibilities
- Greet and welcome guests warmly, providing exceptional customer service and handling inquiries with a smile.
- Manage the front desk operations, including answering multi-line phones, checking guests in and out, and managing the reception area.
- Handle incoming mail, packages, and deliveries efficiently.
- Assist with light administrative duties, such as data entry, filing, and maintaining guest records.
- Ensure the lobby and reception area are clean, organized, and presentable at all times.
- Collaborate with housekeeping and maintenance teams to address guest needs promptly.
- Process payments and handle cash transactions accurately.
Qualifications
- No prior experience required; we provide full training.
- Excellent verbal communication and interpersonal skills.
- Professional appearance and a friendly, positive attitude.
- Strong organizational skills and attention to detail.
- Basic computer proficiency and comfort with using office software.
- Ability to work flexible shifts, including weekends and holidays.
- Must be a U.S. citizen or authorized to work in the U.S.