Job Description
We are seeking a dedicated Front Desk Agent to be the welcoming face of our hotel. Even if you are new to the hospitality industry, we provide comprehensive paid training and mentorship to help you succeed. If you have a positive attitude and a passion for service, we want to hear from you.
Why Join Our Team?
- Competitive hourly wage starting at $18.00/hr.
- Opportunity for rapid career advancement within our growing brand.
- A supportive team environment in the heart of San Antonio.
- Employee discounts on hotel stays and dining.
- Modern work environment with state-of-the-art technology.
Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Check guests in and out efficiently using our property management system.
- Answer phone calls and respond to emails promptly.
- Handle cash transactions and balance daily reports accurately.
- Assist guests with local recommendations and special requests.
- Maintain the cleanliness and organization of the front desk area.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED is preferred.
- No prior experience required; we train all candidates.
- Excellent verbal communication and interpersonal skills.
- Strong computer proficiency and ability to learn new software quickly.
- Ability to work flexible hours, including weekends and holidays.
- A friendly, outgoing personality with a service-oriented mindset.