Job Description
We are currently seeking a friendly and professional Front Desk Agent to join our dynamic team in Columbus, Ohio. If you are looking for a job with no experience required and are open to shift work, this is the perfect opportunity for you.
As the first point of contact for our guests, you will play a vital role in ensuring a memorable stay. We offer comprehensive training, competitive pay, and a supportive environment for career growth.
Responsibilities
- Greet guests warmly and check them in/out efficiently using our property management system.
- Answer incoming phone calls and respond to emails with a professional and polite demeanor.
- Handle cash, credit card, and check transactions accurately.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Resolve guest inquiries or complaints promptly and effectively.
- Assist with light administrative duties and filing as needed.
- Perform security checks and lock-up procedures at the end of shifts.
Qualifications
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends, holidays, and rotating shifts.
- Basic computer proficiency and typing skills.
- Must be reliable, punctual, and able to work in a fast-paced environment.
- No prior experience is necessary; on-the-job training provided.