Job Description
Are you seeking a rewarding career in the hospitality industry with opportunities for advancement? Horizon Hospitality Solutions is currently looking for a friendly and reliable Front Desk Agent to join our dynamic team in Chicago, Illinois.
We offer a supportive work environment where your growth matters. Whether you are looking for a career change or your first job, we provide the training you need to succeed. We are currently hiring for various shifts, including day, swing, and night shifts.
Why Join Us?
- No Experience Required: We provide comprehensive on-the-job training.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Growth Opportunities: Clear pathways for promotion within the company.
Take the first step towards a stable and exciting career today.
Responsibilities
- Greet guests warmly and efficiently manage the check-in and check-out processes using our property management system.
- Answer incoming calls, respond to emails, and address guest inquiries in a professional and timely manner.
- Handle package deliveries, manage the mailroom, and assist with lost and found items.
- Monitor security cameras and adhere to all safety and security protocols to ensure a secure environment for guests and staff.
- Assist with administrative tasks, including filing, data entry, and maintaining lobby cleanliness standards.
- Process payments and handle cash transactions accurately.
Qualifications
- High school diploma or GED is preferred; candidates with a strong work ethic are encouraged to apply.
- Excellent communication skills and a professional, welcoming demeanor.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Basic computer proficiency and familiarity with office software is a plus.
- Ability to stand for extended periods and lift light objects (up to 20 lbs).
- Strong problem-solving abilities and a customer-first attitude.