Job Description
Join the Leading Team in Philadelphia!
We are seeking dedicated and energetic individuals to join our team as Front Desk Agents. This is an excellent opportunity for those looking for local careers with no experience required. We pride ourselves on providing top-tier hospitality and offer competitive shift work schedules to fit your lifestyle.
Why Choose Us?
- No Experience Necessary: We provide comprehensive on-the-job training.
- Flexible Shifts: Great for students or those seeking work-life balance.
- Growth Potential: Clear pathways for advancement within the company.
- Competitive Pay: Starting at $18.00/hr with performance bonuses.
Responsibilities
- Greet all guests with a warm, professional smile and assist with a positive first impression.
- Handle check-in and check-out procedures efficiently using our Property Management System (PMS).
- Answer phone calls, manage emails, and respond to guest inquiries regarding local attractions and services.
- Manage cash transactions accurately and balance daily reports at the end of every shift.
- Assist in maintaining the cleanliness and organization of the front desk and lobby areas.
- Resolve guest complaints or concerns in a calm, efficient, and service-oriented manner.
Qualifications
- Must be at least 18 years of age.
- Excellent communication skills and a friendly, outgoing personality.
- Ability to work various shifts, including weekends, nights, and holidays.
- Basic computer proficiency and typing skills are preferred.
- Reliable transportation is required for this position.