Job Description
Welcome to the beach! Oceanfront Hospitality Group is seeking energetic and welcoming individuals to join our team as a Front Desk Agent. Whether you are looking for your first job in hospitality or want to advance your career in a vibrant coastal environment, this is the perfect opportunity for you.
We are proud to offer a no experience required environment where we train you to become an expert in guest relations. If you have a friendly demeanor, a passion for service, and a desire to work in a dynamic environment, we want to meet you.
Why Join Us?
- Competitive Pay: $16.00 - $20.00 per hour
- Training Provided: Comprehensive on-the-job training for all new hires.
- Employee Discounts: Enjoy exclusive discounts on dining and local attractions.
- Growth Opportunities: Clear pathways for career advancement within the company.
Take the first step towards a rewarding career in the hospitality industry. Apply today!
Responsibilities
- Greet guests warmly upon arrival and departure, creating a positive first impression.
- Check guests in and out efficiently, processing payments and handling inquiries.
- Answer incoming phone calls and emails promptly, directing messages to the appropriate departments.
- Manage the front desk lobby area to ensure it is clean, organized, and welcoming.
- Handle basic complaints or requests with a focus on guest satisfaction and problem resolution.
- Assist with administrative tasks such as filing, data entry, and maintaining guest records.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for check-in.
Qualifications
- No prior experience required; we value attitude and enthusiasm over experience.
- Must be at least 18 years of age.
- Strong interpersonal and communication skills.
- Basic computer literacy and ability to learn new property management software quickly.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Professional appearance and grooming standards.
- Must possess a valid driver's license and reliable transportation.