Job Description
Join Our Team as a Front Desk Agent in Oakland, CA!
We are looking for a friendly, organized, and professional individual to join our award-winning hospitality team. In this role, you will be the first point of contact for our guests, ensuring they have a welcoming and memorable experience.
Why Join Us?
- Weekly Pay: Get paid every week with no waiting.
- No Experience Needed: We provide comprehensive on-the-job training.
- Modern Environment: Work in a dynamic, supportive, and fast-paced atmosphere.
- Competitive Benefits: Health, dental, and vision insurance available.
Whether you are starting your career or looking for a local job with flexibility, this is the perfect opportunity for you.
Responsibilities
- Greet guests and visitors warmly upon arrival, ensuring a positive first impression.
- Manage the reception area, including answering phones, transferring calls, and managing the switchboard.
- Assist with check-in and check-out procedures, including processing payments and handling luggage.
- Respond to guest inquiries via phone, email, or in person in a timely and professional manner.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Handle administrative tasks such as data entry, filing, and scheduling appointments.
- Collaborate with housekeeping and maintenance to ensure guest rooms and common areas meet high standards.
Qualifications
- High school diploma or GED equivalent is preferred.
- Strong verbal communication and interpersonal skills are essential.
- Professional appearance and demeanor are required.
- Basic computer proficiency (MS Office, email systems, and reservation software).
- Ability to multitask effectively in a busy environment.
- Reliable transportation and a positive attitude are a must.
- Willingness to work flexible hours, including weekends and holidays.