Job Description
Join our dynamic hospitality team as a Front Desk Agent where your passion for service shines! We're seeking energetic professionals to deliver exceptional guest experiences in Fort Worth's vibrant downtown. Enjoy flexible shifts, competitive pay, and opportunities for growth in a fast-paced environment. Perfect for students or career changers seeking rewarding part-time work.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservations, billing inquiries, and payment processing
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and property management systems
- Assist with local area information and recommendations
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficient with basic computer systems
- Positive attitude and professional appearance
- Valid driver's license (if required for local errands)