Job Description
Welcome to LuxeStay Hospitality Group, where we redefine the art of hospitality. We are currently seeking a friendly and professional Part-Time Front Desk Agent to join our growing team in the vibrant city of Atlanta, GA. If you have a passion for guest relations and a knack for problem-solving, we want to meet you.
In this role, you will be the first point of contact for our guests, ensuring their stay is nothing short of exceptional. We pride ourselves on our modern amenities, upscale environment, and commitment to employee growth. Join us and become part of a team that values your contribution and fosters a supportive work culture.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- Flexible scheduling to work around your life.
- Comprehensive training and career advancement opportunities.
- Discounted stays for employees and friends/family.
Key Responsibilities:
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently, verifying identification and payment methods.
- Manage reservations and room assignments using our property management system (PMS).
- Answer incoming phone calls and emails promptly, addressing inquiries and resolving issues.
- Assist guests with directions, local recommendations, and special requests.
- Monitor the lobby area to ensure a clean, organized, and secure environment.
- Handle cash transactions and balance the register at the end of the shift.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in a front desk or customer service role preferred.
- Strong interpersonal and communication skills.
- Proficiency with computers and reservation software (training provided).
- Ability to work a flexible schedule, including weekends and holidays.
- Must be able to stand for extended periods and lift moderate luggage.
Ready to start your journey with LuxeStay? Apply today and let’s create unforgettable memories together!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently, verifying identification and payment methods.
- Manage reservations and room assignments using our property management system (PMS).
- Answer incoming phone calls and emails promptly, addressing inquiries and resolving issues.
- Assist guests with directions, local recommendations, and special requests.
- Monitor the lobby area to ensure a clean, organized, and secure environment.
- Handle cash transactions and balance the register at the end of the shift.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a front desk or customer service role preferred.
- Strong interpersonal and communication skills.
- Proficiency with computers and reservation software (training provided).
- Ability to work a flexible schedule, including weekends and holidays.
- Must be able to stand for extended periods and lift moderate luggage.