Job Description
Join our award-winning Oklahoma City hotel as a part-time Front Desk Agent and become the first point of contact for our valued guests. We're seeking energetic professionals who excel in creating memorable experiences while managing check-ins, reservations, and guest inquiries. Enjoy flexible scheduling and a supportive team environment in the heart of Oklahoma's vibrant hospitality scene.
Responsibilities
- Manage seamless guest check-in/check-out processes using hotel systems
- Handle reservations, room assignments, and payment processing
- Resolve guest inquiries and concerns with exceptional service
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Process payments and maintain accurate financial records
- Uphold brand standards through professional communication and appearance
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems and Microsoft Office
- Ability to multitask in fast-paced environments
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required