Job Description
Join our award-winning team at Grand Hospitality Group and kickstart your hospitality career in Wichita! We're seeking passionate individuals to deliver exceptional guest experiences at our premier downtown location. No prior experience required – we provide comprehensive training to develop your skills in guest services, reservations, and property operations. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for career changers and newcomers to the industry!
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries and resolve service issues promptly
- Manage reservations and room assignments accurately
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer literacy and typing proficiency
- Positive attitude and problem-solving mindset
- Attention to detail and organizational skills
- Willingness to learn hospitality systems and procedures
- Must pass background check and drug screening