Job Description
Join our award-winning luxury hotel in downtown San Diego as a Part-Time Front Desk Agent! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences while showcasing San Diego's coastal charm. Enjoy flexible scheduling, competitive hourly rates, and opportunities for career advancement in one of America's most vibrant cities. Why work with us? • Premium hotel with 4.8/5 guest rating • Paid training and certification programs • Employee discounts on dining and attractions • Health benefits for part-timers (20+ hrs/week) • Central location near Gaslamp Quarter
Responsibilities
- Check-in/out guests with efficiency and warmth using Opera property management system
- Manage room reservations, upgrades, and special requests with precision
- Handle guest inquiries about local attractions, transportation, and hotel amenities
- Process payments, maintain accurate cash drawer, and resolve billing discrepancies
- Collaborate with housekeeping and maintenance teams to ensure seamless operations
- Uphold brand standards through professional appearance and service excellence
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environment
- Valid California driver's license (for vaif shuttle driving)
- Flexible availability including weekends and holidays
- Basic knowledge of San Diego attractions and geography