Job Description
Join our award-winning team as a Front Desk Agent and deliver exceptional guest experiences! We're seeking a dynamic hospitality professional to manage front desk operations at our premium downtown Columbus property. This part-time role offers flexible evening/weekend shifts perfect for students or those seeking work-life balance. Enjoy competitive pay, complimentary meals, and career advancement opportunities within our growing hospitality chain.
Why Work With Us?
- Flexible scheduling with evening/weekend shifts
- Free parking and meal benefits
- Industry-leading training programs
- Employee discounts on hotel stays
Responsibilities
- Check guests in/out efficiently using PMS systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel services and amenities to guests
- Maintain security protocols and key control
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Professional appearance and positive attitude