Job Description
Join our award-winning hospitality team as a Front Desk Agent and become the first point of contact for our esteemed guests. We're seeking charismatic professionals who thrive in fast-paced environments and deliver exceptional service. Enjoy competitive pay, flexible shift schedules, and a vibrant work culture in the heart of Denver. Shift work required.
Responsibilities
- Check-in/check-out guests with efficiency and professionalism
- Manage reservations and optimize room allocation
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute safety protocols and emergency procedures
- Upsell hotel amenities and services
Qualifications
- 1+ years customer service experience
- Exceptional communication and multitasking skills
- Proficiency with hotel management systems (e.g., Opera)
- Ability to work flexible shifts (evenings, weekends, holidays)
- High school diploma or equivalent
- Basic math and cash handling skills
- Valid work authorization in the US