Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking a charismatic and detail-oriented professional to deliver exceptional guest experiences at our premier Oklahoma City location. This part-time role is perfect for hospitality enthusiasts seeking flexible hours in a dynamic environment. If you thrive in fast-paced settings and take pride in creating memorable moments, apply today!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and address guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through personalized service and problem-solving
- Assist with concierge services and local area recommendations
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency in reservation software (e.g., Opera, Fidelio)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license and reliable transportation