Job Description
Join our dynamic team as a Front Desk Agent where you'll be the first point of contact for our valued guests! This part-time role offers flexible hours and the perfect opportunity to start your hospitality career with no prior experience required. We provide comprehensive training to ensure you feel confident and supported in delivering exceptional guest experiences. Enjoy a vibrant work environment in the heart of Memphis with opportunities for growth and advancement.
Responsibilities
- Warmly welcome and check-in guests with efficient accuracy
- Manage reservations, bookings, and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional conduct
- Assist with luggage and guest requests
- Contribute to a positive team atmosphere
Qualifications
- No experience required – we train motivated newcomers!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Basic computer proficiency
- Positive, service-oriented attitude
- Ability to work flexible shifts including weekends
- Reliable and punctual work ethic