Job Description
Join our dynamic team at Mountain View Hospitality as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier Colorado Springs location. No prior experience needed – we provide comprehensive training to help you thrive in a fast-paced hospitality environment. Enjoy flexible part-time hours while building valuable customer service skills in a supportive atmosphere.
Why You'll Love Working With Us: Competitive hourly pay, employee discounts, career growth opportunities, and a vibrant team culture focused on excellence. Perfect for students, career changers, or those seeking flexible work schedules.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (training provided)
- Uphold cleanliness and professional appearance of the front desk area
Qualifications
- High school diploma or equivalent (or currently enrolled)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (training provided for PMS)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- No experience required – we train motivated candidates
- Must pass background check