Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent in beautiful Long Beach! We're seeking enthusiastic, customer-focused individuals to create memorable experiences for our guests. No prior experience is required – we provide comprehensive training to set you up for success. This part-time role offers flexible scheduling and is perfect for students, career changers, or anyone looking to enter the dynamic hospitality industry. Enjoy a supportive work environment, competitive pay, and opportunities for growth within our company.
Responsibilities
- Warmly welcome and register guests, ensuring smooth check-in/check-out processes
- Manage reservations, room assignments, and guest inquiries via phone/email
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams to resolve guest issues promptly
- Upsell hotel amenities and services to enhance guest experiences
- Maintain a clean, organized front desk area
- Assist with basic administrative tasks as needed
Qualifications
- No experience required – training provided!
- Exceptional customer service and communication skills
- Basic computer proficiency (Microsoft Office, reservation systems)
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Reliable and punctual with flexible availability
- High school diploma or equivalent
- Valid work authorization required