Job Description
Join our dynamic team at Coastal Hospitality Group as a Front Desk Agent in vibrant Long Beach, CA! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shifts. This part-time role is perfect for detail-oriented individuals who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in the heart of Southern California's coastal hospitality scene.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with professionalism and urgency
- Maintain accurate records of daily transactions
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer securely
- Assist with luggage and guest transportation logistics
Qualifications
- Minimum 1 year customer service experience
- Proficient in hotel management software (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and multitasking abilities
- Basic knowledge of local attractions and services
- Valid driver's license preferred