Job Description
Join our award-winning team at Grand Hospitality Group, where exceptional service meets luxury hospitality. We're seeking a dynamic Front Desk Agent to create memorable guest experiences in our San Jose property. This part-time role is perfect for detail-oriented professionals passionate about making every guest feel welcomed and valued.
Responsibilities
- Check guests in/out efficiently with warm hospitality
- Manage reservations and room assignments
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel front desk experience preferred
- Strong communication and interpersonal skills
- Proficiency in property management systems
- Ability to multitask in fast-paced environment
- Basic knowledge of hospitality operations
- Flexible availability including weekends/holidays
- Professional appearance and positive attitude