Job Description
Join our award-winning luxury hotel in downtown Chicago and become part of an exceptional hospitality team. We're seeking passionate individuals to deliver memorable guest experiences at our iconic Michigan Avenue location. Enjoy flexible scheduling, competitive benefits, and career growth opportunities in one of America's most vibrant cities.
Responsibilities
- Provide exceptional guest check-in/check-out services with personalized attention
- Manage room reservations and availability across multiple booking platforms
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Utilize property management systems efficiently
- Maintain a clean and organized front desk environment
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with reservation systems
- Problem-solving abilities with a positive attitude
- Valid work authorization in the United States
- Professional appearance and demeanor
- High school diploma or equivalent required