Job Description
Join our vibrant team at Grand Orleans Hospitality as a Part-Time Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of New Orleans. This role offers flexible shifts perfect for students or those seeking work-life balance. If you thrive in fast-paced environments and have a passion for hospitality, apply today to be part of our award-winning team!
Responsibilities
- Check-in/check-out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and multitasking skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with basic computer systems
- Exceptional problem-solving abilities
- Positive attitude and team-oriented mindset
- Knowledge of New Orleans area a plus