Job Description
Join our award-winning luxury hotel team as a Front Desk Agent! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences in the heart of Sacramento. This part-time role offers flexible scheduling, competitive compensation, and growth opportunities within our renowned hospitality brand. If you thrive in fast-paced environments and take pride in creating memorable stays, we invite you to apply today.
Responsibilities
- Check-in/out guests efficiently with warm, personalized service
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Operate PMS systems (Opera/Sabre) and office equipment
- Uphold brand standards and safety protocols
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in reservation systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Flexible availability including nights/weekends/holidays
- Valid California driver's license (if airport transfers required)
- Basic math and cash handling abilities
- Ability to stand for extended periods
- High school diploma or equivalent