Job Description
Join our award-winning Detroit hotel team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a vibrant downtown location. If you're passionate about creating memorable experiences and thrive in fast-paced environments, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments through hotel software
- Handle guest inquiries with exceptional problem-solving skills
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a busy environment
- Positive attitude and strong work ethic
- No experience necessary – training provided
- Must be available for evenings, weekends, and holidays
- Valid Michigan driver's license preferred