Job Description
Join our award-winning team in the heart of Nashville! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences at our boutique hotel. No prior experience required – we provide comprehensive training to help you thrive in this dynamic hospitality role. Enjoy competitive pay, flexible scheduling, and the opportunity to work in Music City's vibrant tourism industry. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity.
Responsibilities
- Welcome and check-in guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and escalate when necessary
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Local area knowledge to assist guests with recommendations
- Operate property management systems (training provided)
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Exceptional problem-solving abilities
- Basic computer proficiency
- Ability to work flexible hours including nights/weekends
- Positive attitude and service-oriented mindset
- No experience required – training provided
- Must be authorized to work in the US