Job Description
Join our vibrant hospitality team at Grand City Hotels! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in the heart of Philadelphia. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy flexible scheduling, competitive pay, and a supportive team environment where your smile makes a difference. Perfect for students, career changers, or anyone seeking part-time work with growth opportunities.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with attention to detail
- Address guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and communication
- Contribute to a positive, welcoming atmosphere for all guests
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Ability to work flexible shifts including weekends/holidays
- Team player with collaborative attitude
- Reliable and punctual work ethic
- No hospitality experience required – we train!