Job Description
Join our dynamic team at Grand Bay Hotel Oakland, where hospitality meets excellence! We're seeking passionate Part-Time Hotel Associates to deliver exceptional guest experiences during flexible shifts. Whether you're a night owl or an early riser, our diverse schedule accommodates your lifestyle. Enjoy competitive pay, career growth opportunities, and a supportive work environment in the heart of Oakland's vibrant waterfront district.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations, room assignments, and payment transactions
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate records and documentation
- Uphold brand standards and safety protocols
- Collaborate with cross-functional departments
Qualifications
- Minimum 6 months hotel or customer service experience
- Flexible availability for evening/weekend/holiday shifts
- Strong communication and problem-solving skills
- Proficient with hotel management systems
- Valid California driver's license (if required for errands)
- Ability to multitask in fast-paced environments
- Attention to detail and organizational skills
- Positive attitude and teamwork mindset