Job Description
Join our dynamic team at Hospitality Plus Resorts as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences in our Washington, VA location. No prior experience needed – we provide comprehensive training to ensure your success. This part-time role offers flexible hours and a welcoming environment perfect for students, career changers, or anyone seeking hospitality experience. Enjoy competitive pay, employee discounts, and opportunities for advancement within our growing company.
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Efficiently manage check-in/check-out procedures using hotel software
- Handle guest inquiries, requests, and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Answer multi-line phone calls and route communications
- Maintain a clean, organized front desk area
- Assist with basic administrative tasks as needed
Qualifications
- No prior experience required – we train all team members!
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Reliable transportation to work location
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent preferred