Job Description
Join our award-winning team as a Front Desk Agent at our downtown Minneapolis luxury hotel! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training to develop your hospitality skills. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of Minneapolis. Perfect for students or career changers looking to enter the hospitality industry!
Responsibilities
- Greet and assist guests with check-in/out procedures
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems
- Uphold brand standards and cleanliness protocols
Qualifications
- No experience necessary – training provided!
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Professional appearance and demeanor
- Must be available evenings/weekends
- 18+ years old with reliable transportation