Job Description
Join our award-winning team at Mountain View Lodge as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests in the heart of Colorado Springs. No prior experience required – we provide comprehensive training to set you up for success. Enjoy a flexible schedule, competitive pay, and a supportive work environment where your contributions are valued.
Responsibilities
- Warmly welcome and register guests, ensuring efficient check-in/check-out processes
- Manage reservations, answer inquiries, and provide local area recommendations
- Process payments, handle cash transactions, and maintain accurate records
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Maintain a clean, organized lobby area with professional appearance
- Utilize property management software for daily operations
- Uphold brand standards and exceptional service protocols
Qualifications
- No experience required – we train motivated candidates!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Availability to work evenings, weekends, and holidays
- Valid driver's license preferred (not required)