Job Description
Join our vibrant Las Vegas team as a Front Desk Agent for our high-energy night shift! You'll be the first point of contact for guests enjoying the city's 24/7 excitement. We offer competitive pay, comprehensive benefits, and a dynamic work environment where you'll master exceptional guest service while working alongside passionate hospitality professionals.
This role is perfect for night owls who thrive in fast-paced settings and want to build a rewarding career in the heart of the entertainment capital. We provide extensive training and opportunities for advancement within our award-winning hotel chain.
Responsibilities
- Efficiently check in/out guests using property management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Uphold safety protocols during overnight operations
- Execute emergency procedures as needed
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in property management software (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work independently during overnight shifts
- Valid NV gaming work card (or willingness to obtain)
- Flexible availability including weekends and holidays
- Basic first aid/CPR certification (or willingness to obtain)