Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent in the vibrant heart of Long Beach! We're seeking energetic, customer-focused individuals to create unforgettable first impressions for our guests. No prior experience required—just a passion for exceptional service and a welcoming attitude. Enjoy flexible scheduling, competitive pay, and comprehensive training in a stunning oceanfront location. Perfect for students, career changers, or those seeking part-time work in the dynamic hospitality industry. Apply today to start your rewarding journey with us!
Responsibilities
- Warmly greet and check in guests with efficiency and professionalism
- Manage reservations, room assignments, and payment processing
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate records of guest interactions and transactions
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage handling and transportation arrangements
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- High school diploma or equivalent (GED)
- Exceptional verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office, reservation systems)
- Positive attitude and customer-first mindset
- Ability to work flexible shifts including weekends/holidays
- Attention to detail and organizational skills
- No prior experience required – comprehensive training provided