Job Description
Join our award-winning luxury hotel in the heart of Houston's Galleria District as a Weekend Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences during peak weekend periods. Enjoy competitive pay, premium benefits, and a dynamic work environment in one of America's most vibrant cities.
Why You'll Love Working Here:
- Comprehensive training and career advancement opportunities
- Employee discounts on hotel stays and dining
- Modern, high-energy team culture
- Flexible scheduling for work-life balance
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle reservations, room assignments, and special requests
- Resolve guest concerns with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean, organized front desk area
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency with property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work independently during high-pressure periods
- Valid Texas driver's license with clean record
- Flexible availability for weekends and holidays
- Basic knowledge of Houston geography and attractions
- High school diploma or equivalent required