Job Description
Join our award-winning team at Grand Hotel Nashville as a Front Desk Agent! We're seeking energetic individuals to create memorable guest experiences in the heart of Music City. No experience necessary – we provide comprehensive training! Enjoy flexible hours, competitive pay, and a vibrant work environment. Be the first face our guests see and make their Nashville stay unforgettable.
Responsibilities
- Check in/out guests efficiently using hotel management software
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Assist with concierge services and local recommendations
- Maintain clean and organized front desk area
- Follow all safety and security protocols
Qualifications
- No prior experience required – we train all new hires!
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Professional appearance and positive attitude
- Attention to detail and problem-solving abilities
- Availability to work evenings, weekends, and holidays