Job Description
Join our award-winning hospitality team at Grand Charlotte Hotel as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable guest experiences. No experience required—full training provided. Enjoy a flexible part-time schedule in the heart of Charlotte's vibrant Uptown district. If you're passionate about service and ready to start your career in hospitality, apply today!
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with administrative tasks (phone calls, emails)
Qualifications
- High school diploma or equivalent
- No experience necessary—comprehensive training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy (MS Office)
- Positive attitude and problem-solving mindset
- Availability to work weekends/holidays
- Valid work authorization required