Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences in Wichita's vibrant downtown. Enjoy flexible scheduling, competitive pay, and opportunities for career growth in a luxury environment.
Responsibilities
- Check in/out guests efficiently while maintaining brand standards
- Manage reservations and optimize room inventory
- Resolve guest inquiries with prompt, personalized service
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for premium services
- Conduct security rounds and monitor surveillance systems
Qualifications
- Minimum 1 year hotel front desk experience
- Exceptional communication and conflict resolution skills
- Proficiency in PMS systems (Opera preferred)
- Strong attention to detail and organizational abilities
- Flexible availability including nights/weekends
- Basic knowledge of Wichita attractions and transportation
- Valid Kansas driver's license (for shuttle service)