Job Description
Are you looking for a dynamic career in the hospitality industry? We are seeking a friendly and professional Front Desk Agent to join our team in New York City. We are proud to offer positions with no prior experience required, providing comprehensive training to help you succeed.
In this role, you will be the face of our brand, ensuring every guest feels welcome and valued. Whether you are looking for a part-time job to fit your schedule or a stepping stone into the hospitality world, this is the perfect opportunity for you.
Responsibilities
- Welcoming and greeting guests with a smile, managing check-in and check-out procedures efficiently.
- Answering incoming calls and routing them to the appropriate departments or taking detailed messages.
- Handling guest inquiries and resolving complaints with patience and professionalism.
- Maintaining the cleanliness and organization of the front desk area and lobby.
- Processing payments and managing cash handling accurately.
- Assisting with administrative tasks such as filing, data entry, and mail distribution.
Qualifications
- High school diploma or equivalent (GED) is preferred but not required.
- Strong interpersonal and communication skills.
- Professional appearance and a positive, welcoming attitude.
- Basic computer literacy and ability to learn property management systems quickly.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Valid driver's license (not required for all roles).