Job Description
Are you a people person looking for an exciting entry-level opportunity in the heart of Philadelphia? CityView Management Services is seeking a highly organized and friendly Front Desk Agent to join our dynamic team. We pride ourselves on exceptional customer service and are looking for individuals who are ready to start a rewarding career with flexible shift work options.
As a Front Desk Agent, you will be the first point of contact for our clients and visitors, ensuring a welcoming and professional environment. We offer comprehensive training, competitive pay, and a pathway for career growth within the hospitality and administrative sectors.
Responsibilities
- Greet and welcome guests, clients, and visitors in a professional and friendly manner.
- Manage the reception area, ensuring it is clean, organized, and fully stocked with necessary supplies.
- Answer, screen, and direct incoming phone calls and emails to the appropriate department or individual.
- Perform basic data entry and maintain accurate visitor logs and appointment schedules.
- Assist with check-in and check-out procedures for clients and staff members.
- Monitor building security systems and adhere to access control protocols.
- Handle incoming mail and packages, distributing them efficiently to the correct recipients.
Qualifications
- High school diploma or GED is required; some college or vocational training is a plus.
- Previous experience in a customer service, hospitality, or receptionist role is preferred but not required for entry-level candidates.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong problem-solving abilities and a professional demeanor under pressure.
- Ability to work flexible shifts, including mornings, evenings, weekends, and holidays.